Sr. Systems Excellence Specialist

The Sr. Systems Excellence Specialist is a highly motivated individual responsible for the coordinating testing and integration of technology and process related operations-based initiatives along with developing solutions to support operational excellence for topline and bottom-line growth in all Casual Dining Brands. The role also maintains a repository of operational execution standards and serves as an information resource/consultant for the casual dining brands and contributing departments.   

II. ESSENTIAL DUTIES 

• Lead cross-functional teams to complete brand strategic business building projects, fostering a collaborative and positive team environment 
• Serves as liaison for contributing departments and communications initiatives for restaurant level process changes and improvements (IT, OPD, Loyalty, Accounting, Productivity) 
• Assists in operations deployment to ensure effective and successful implementation of technology initiatives 
• Improves operational performance by integrating initiatives that simplify process and drive out complexity 
• Enhances brand competitiveness through innovative ideation and trial 
• Actively seek feedback and data on initiatives to analyze again success metrics and improve processes 
• Leads in the creation and improvement of existing systems and processes which add value to the organization 
• Communicate effectively with stakeholders, including senior management, and team members. Provide regular updates on project status, risks, and issues. 
• Identify potential risks and develop mitigation strategies. Monitor project progress and implement corrective actions as needed. 
• Creates materials and presentations for executive/field level audience as needed 
• Lives Principles and Beliefs  

III. EDUCATION 

• Bachelor’s degree preferred 

IV. EXPERIENCE/SKILLS  

• 5 + years Project Management experience, must exhibit experience in Information Technology, Training/Development, Restaurant Operations, Process Management, or a combination of these areas.
• Strong Microsoft Office computer skill (Word, Outlook, Excel, PowerPoint) 
• Self-motivated, able to work independently and navigate through ambiguity to provide simple solutions 
• Develops positive working relationships and communicates effectively with others to achieve shared wins. 
• Willingly embraces change and demonstrates openness to learning and trying new things. 
• Uses sound judgment and takes responsibility for making decisions. 
• Puts the experience of the customer and those who take care of them at the heart of every decision. 
• Holds self-accountable for meeting objectives and following through on expected outcomes. 

Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at BloominBrandsBenefits.com.

We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.