Job Description

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The Sr. Payroll Coordinator has a working knowledge of payroll processing.  This position will perform payroll processing activities including, but not limited to; entry and maintenance of time keeping edits, audits, adjustments, voluntary/involuntary deductions, and analysis of applicable payroll reports.  The Sr. Payroll Coordinator will process Field Salary and/or Restaurant Support Center payrolls and process hourly payroll.  This position, in general, is responsible for daily payroll processing functions and is a key contact for store personnel.

This role is based in our Tampa, FL Restaurant Support Center and will work in the office at least two days a week, so candidates should be local to Tampa Bay or be willing to relocate immediately. 


  • Accurate and timely payroll processing for Hourly and Salaried employees in the field and Restaurant Support Center
  • Utilize UltiPro (UKG), UltiPro Time and Attendance and POSITOUCH (P.O.S.) system for time and attendance gathering
  • Analyze all data received from the stores and JVP offices prior to transmitting to UltiPro (UKG) to ensure information is within acceptable ranges for sales, tips claimed, etc.
  • Provide Tier 2 support for all cases assigned within ServiceNow inclusive of assisting store personnel in research and resolution of key payroll transactions
  • Process and review manual pay checks to correct errors
  • Lead review of pre-payroll reports for all hourly and salaried payrolls for errors and omissions
  • Assist with weekly payroll processing and balancing which includes researching discrepancies and making corrections
  • Generate and analyze reports extracted from key systems
  • Assist store personnel and accounting staff in research and resolution of payroll transactions as needed
  • Prepare and complete all special payroll processing/balancing/reporting as assigned by Payroll Manager/Director
  • Assist in the development, implementation and documentation of improvements for internal processes
  • Analyze transactions for regulatory compliance in accordance with policies, procedures, and federal/state laws including FLSA
  • Cultivate and maintain strong customer service relationships with external/internal personnel and peers
  • Provide timely escalation to Manager, to ensure timely issue resolution
  • Adheres to Payroll internal audit control processes (Sarbanes Oxley Act- SOX); including payroll balancing and net checks over a specified threshold procedure
  • Adhere to company Policies and Procedures
  • Provide feedback and make recommendations for improvements to applicable forms/tools and processes
  • Ability to lead special projects, including completing and writing test scenarios, as assigned
  • Stays abreast of multi-state regulatory requirements and company policies
  • Maintain confidentiality with all payroll information
  • Practices and adheres to the "P and B’s" - Principals and Beliefs philosophy
  • Other duties as assigned by the Manager/Director



  • High School diploma or GED required
  • Advanced degree considered a plus
  • Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) required



  • Minimum 5-7 years payroll processing experience
  • Proficiency in using UltiPro (UKG) required
  • Experience in a consolidated, multi-state payroll environment preferred
  • Previous payroll processing within a restaurant environment highly desired and considered a plus
  • Strength in using Excel and other MS Office Suite applications
  • Demonstrated ability to learn quickly
  • Organization - proactively prioritizes assigned responsibilities and works efficiently
  • Communication - communicates clearly and concisely with peers, leadership and customers
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems; including an understanding of internal controls within a consolidated payroll processing environment


This position will be in-person two days per week. In-person employees must be fully vaccinated against COVID-19.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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