Job Description

Bloomin' Brands has an immediate opening for a Digital Technical Analyst. This is a great opportunity for anyone with a technical background and the desire to learn the impact of Digital Technology on the Hospitality Industry. This position offers exposure and hands on opportunity via a variety of tasks, projects and innovations in a fast pace, fun and diverse environment.

Who will be part of my network?

The Digital Technical Analyst position will work closely with internal stakeholders and food delivery partners. This position requires a close relationship with cross functional teams to ensure that business and technical requirements are met, and the product is delivered. Cross functional teams can include, but are not limited to, Operations, Marketing, Finance and Technology. This role can be expanded to accommodate changing business conditions and goals, as well as tap into the skills and talents of the individual, providing opportunity for personal and professional growth.

This role will be based in our Tampa Restaurant Support Center and can work a hybrid schedule (mix of onsite and remote).

Ok... so far so good, but what does BBI expect from me?

*Appetite to learn, BBI understands the unknown is intimidating, but we will be at your side.

*Observe "pain points" during journeys at our brands with an ownership posture to address it.

*Share your customer voice on how to maximize delight moments during those journeys.

*Nurture relationships within Digital and Technology teams, as well as all other departments.

*Orchestrate initiatives for new restaurant openings or remodeling with all vendors involved.

*Support and facilitate activities related to lab tests of new features, be the link with vendors.

*Demonstrate team spirit among the whole technology department as one large group.

*Shadow the Product Owner to gather the correct requirements and develop user stories.

*Actively participate during Sprint Planning and assist to accomplish items from backlog.

*Display detailed attention to quality during any test and validation of acceptance criteria.

*Create the proper documentation and standards required for compliance during initiatives.

*Provide on-going field/customer support for off premise dining inquiries.

What is BBI looking for in this professional?

*Experience as a Business or Technical Analyst is preferred

*Exposure to an Agile environment is a plus

*Curiosity, problem-solving initiative and the will to identify and remove roadblocks

*Ability to creatively manage multiple priorities and tasks in a dynamic, fast-paced environment

*Analytical skills to collect, organize and analyze data, offering insights and recommendations

*Ability to communicate effectively at all levels of the organization

*Values that match our Principle & Beliefs

What would drive my success?

*Positive attitude and proactivity will be a career booster

*Appetite to quickly learn in a constant changing environment

*Ability to work as a team as well as independently

*Sense of urgency and transparency

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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